Neighbourhood Housing Officer 
Wellingborough – Hybrid working, predominantly working from home with an option to book a desk in the office with patch visits around Northamptonshire. 
£30,794 plus essential car allowance of £1,657 per annum. 
Full Time – 37 hours per week  
Permanent  

Our client owns and manages around 5000 homes with a £23 million turnover and their mission is “we partner with customers and communities to shape places people are proud to call home.” They pride themselves on being a forward-thinking progressive housing association reflective of what is an ever-changing sector. With housing being high on the public’s agenda, our client continues to grow.

Are you an enthusiastic, energetic, experienced housing professional with a proven track record of delivering effective housing management? Could you help our client to continue to improve performance and customer focus?

As a member of the housing services team, you will be responsible for managing a neighbourhood ‘patch’ and will work as a team to deliver effective neighbourhood management including void management, lettings, tenancy management, anti-social behaviour and neighbourhood improvement. You will report to the Housing Team Leader.
You will need strong housing management experience and a proven track record of delivering effective and efficient, customer centric housing services. Our client are looking for someone who is local to the Wellingborough/Northamptonshire area.

As a member of the team, you will need to be self-confident and able to work off your own initiative. This is a demanding and challenging role so the need to work flexibly, collaboratively and under pressure whilst dealing with competing priorities and delivering results on time are a must.

If you have the experience and passion to help our client achieve their goals and are highly proactive with a positive attitude, you might be just the person they are looking for.

In return you will benefit from 25 days annual leave, health cash plan (following probation), the ability to work flexibly and the option of a Social Housing Pension Scheme along with many other benefits.

Please note that we reserve the right to close this advert early for the right candidate.

#NowHiring #Recruiting #Jobs #NeighbourhoodHousingOfficer #HousingOfficer #NeighbourhoodManagement #HousingManagement #AntiSocialBehaviour #TenancyManagement #VoidManagement #HousingJobs #Wellingborough #HybridWorking

Customer Resolution Team Lead (Contact Centre / Customer Services)

Location: Manchester – Agile

Salary: £39,848

Hours: 35

Full Time, Permanent 

Closing date: 05.06.22

Interview date: 09.06.22 and 10.06.22

Our client are an innovative provider of housing and community services.

You’ll see the difference you make to people’s lives and local communities working for our client. They manage more than 13,000 homes across their proud city. But there’s so much more to them than that. They build thriving communities and places where people want to live. They help people to learn, manage their money, launch successful businesses and improve their employability.

Our client does things differently here. And you’ll be at the heart of an established and supportive team.

They’re looking for a Resolution Team Lead to manage, coach, develop and inspire a team of Customer Resolution Specialists to deliver a high quality customer experience centred around resolving issues at the first point of contact achieving “best in class” performance.

You’ll be able to manage and coordinate tenancy related demand to deliver a proactive frontline service to customers whilst optimising efficiencies in systems, processes and approach and achieving shared organisational performance measures across the entire customer journey. Further to this you will drive operational delivery and challenging daily performance to achieve stringent KPIs.

With proven Contact Centre experience at manager/ supervisor level, you will have the passion and drive to provide great customer service and be dedicated to understanding and meeting the expectations and requirements of customers. You’ll be a motivational manager, with excellent people and performance management skills. You must have the ability to build relationships internally and externally and the expertise to cooperate with a wide range of internal and external stakeholders.

The hours of operation will be Monday to Friday 8-7pm and Saturday 8-1pm.  Shifts will be on a rota basis.

Why take up the challenge with our client? This really is a great place to work. They’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, they’re rightly proud of their work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city.

Key words: Contact Centre / Customer Services / Call Centre / Manager / Supervisor / Team Leader

Work Planner

Salary: £23,559 – £26,973 per annum

Location: Bulwell

Hours: 2 roles one 35 hours per week an one role 20 hours per week

This is a temporary role for 12 months with the possibility of being extended or made permanent.

Closing Date: 5th June

Interviews will be held in Bulwell on Monday 13th June.

The Vacancy

Do you have experience of working or volunteering in a customer focused environment? Do you want the opportunity to develop your career, whilst working for an award-winning, values-driven organisation?

Based in Bulwell, our client are looking to recruit two Work Planners who have excellent customer service and work planning experience to join their busy team. You will provide a comprehensive service to internal and external customers. Whilst there is a comprehensive training programme, experience of work planning for multiple operatives is desired for this position. You must also have basic ICT skills including Microsoft packages.

They have full time (35 hours per week) and part time (20 hours per week) roles available, to suit your schedule. Their Property Services department is an integral part of the organisation, organising the design, installation, maintenance, servicing and repair work for their housing stock, come and be a part of their team!

hours of work are between 8am and 5pm. They can offer agile working once training has been completed, with working from home or their office in Bulwell an option.

As a Disability Confident and Equal Opportunities Employer, our client welcomes applications from all suitably qualified candidates including those from black and minority ethnic (BME) groups and disabled candidates

role is known in-house as Property Services Work Planner.

The Company

Our client have been around since 1973, and they’re really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands

HR Officer

Salary: £26,678 – £30,023 per annum

Location: Nottingham

Hours: 28-35 per week

Closing Date: 5th June

This role is fixed term for 12 months to cover maternity leave. 

Our clients friendly HR Team is looking to recruit a passionate HR Professional with a “can do” attitude to join the Recruitment Team based in Sherwood Rise as an HR Officer.

About You 

You will be very resilient and be able to work on your own initiative to get things done.

You will be passionate about your work and have considerable relevant HR experience or be part CIPD qualified. As it is a very fast paced work environment, you will be willing and able to work to tight deadlines and have experience of managing your own time and workload effectively. Experience using iTrent or other similar HR Systems would be an advantage, but is not essential.

In addition to having a good level of numeracy and literacy skills and demonstrable high levels of accuracy in your work, you will have an understanding and experience of working with sensitive and confidential information.

About the Role  

Based in Sherwood Rise, you will provide expert support and advice on recruitment, and terms and conditions whilst consistently demonstrating up to date HR knowledge and values.

As part of the “Enquiring Minds” brigade you won’t be afraid to challenge managers and colleagues where appropriate. You will ensure effective recruitment campaigns are in place for all vacancies and that all new starters and volunteers are efficiently vetted. You’ll be the first point of contact for any employee relations queries, provide advice on terms and conditions of employment, and the application of policies and procedures in the recruitment and employment life cycle.

To bring some variety in your day, you will also assist the Recruitment Team Leader to produce statistics for your service area and draw on your creative and analytical side to come up with practical initiatives to ensure improved performance.

As you will be well spoken, you will create and deliver workshops on various topics; including recruitment and be responsible for the timely completion of HR projects assigned to you and work with various stakeholders.

This role is offered on a part-time basis 28 hours per week, however full time will also be considered. They also offer agile working practices.

If this is you, go on and click apply as they can’t wait for you to join their team.

The Company

Our client have been around since 1973, and they’re really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands. Read their story to find out more about them.

Due to continued success and expansion, the Koda Staff and Koda Talent brands are looking to hire an ‘Office
Assistantʼ to join our exciting, growing, and vibrant company.

This is a great opportunity for an organized, proactive, and very flexible person to be a part of our journey, as
we continue to provide a 5-star office environment for our sales floor.

You will be part of a fun, fast-paced, and positive environment, where you will be encouraged to take
ownership of the entire office environment and back-office administration.

The Office Assistant is responsible for the day-to-day running of the office and providing administrative support
to the three busy Directors.

Responsibilities –

Taking ownership of all contract administration for our busy contracts team, with the sending of documents via
DocuSign system for Director signing, etc

Plan in-house or off-site activities, like parties, celebrations, and conferences

Keeping records of office and director expenditure – ensuring all receipts are kept and documented for VAT
reasons

Assist in the on-boarding process for new hires

Address employee’s queries regarding office management (e.g. stationery, hardware, and travel arrangements)

Manage the entire company mobile phone package with Vodafone

Manage the company healthcare scheme with Vitality

Provide weekly statistics to the Directors of core business operating information

Provide front of house/reception duties and general support to any visitors/interviewees

Organizing the office operations and stationary/supplies

Ensuring the kitchen is well stocked (milk, fruit, coffee, etc)

Manage contract and price negotiations with office vendors, service providers, and office lease

Being the point of contact for suppliers and ensuring office supplies and resources are restocked.

Liaise with facility management vendors, including cleaning, catering, and security services

Being able to step in with whatever is needed to keep the office running smoothly!

We’re looking for an experienced barista to help run our outdoor café near the beautiful Seven Sisters Country Park.

The role will have a degree of flexibility to the shifts and additional hours will be available to the right candidate.

Brewster’s Coffee Co is a young but rapidly growing company looking to expand to additional sites this year. This brings forth possible senior positions to employees such as Management, business development, Marketing and Operations.

The ideal candidate will have a passion for speciality coffee and a friendly demeaner. Barista experience is preferred but not necessary and full training will be given.

Hours:

This is a full time position where you will be expected to work on Saturday through to Tuesday from 0830 to 1630. Once trained up there will be flexibility to reduce weekend hours if required and additional week hours may be available during busy school holidays.

Once trained up you will be expected to work independently on Mondays and Tuesdays.

Responsibilities:

Unlocking and setting up the trailer for the days trade

‘Dialing in’ the coffee machine and grinder

Ensuring the trailer and customer area are kept clean and tidy

Ensuring any low stock items are reported

Adhering to food safety standards

Managing customer orders

Taking cash and card payments

Cleaning down at the end of the day

Job Type: Full-time

Salary: £10.00-£12.00 per hour

Benefits:

Casual dress

Discounted or free food

Flexible schedule

On-site parking

Schedule:

Day shift

Ability to commute/relocate:

Seaford, BN25 4JQ: reliably commute or plan to relocate before starting work (required)