Head of Data

Head of Data 
Salary: £52,126- £59,949 
Location: Stockport 
Permanent, full time, 37 hours 
 
Closing date: 8th August 2022 
Interview Date: 16th August 2022 
 

 

Our client are a great place to work! They pride ourselves on building strong collaborative relationships locally, regionally and nationally. They are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of their customers. They aim to provide quality, affordable homes and aim to meet high levels of customer service and support thriving communities.

They’re currently looking for a Head of Data to lead the data, performance and business intelligence service, ensuring Stockport Homes Group has strong and effective approach to those services.

The Head of Data is responsible for ensuring the group is able to maximise value from data and knowledge held across the organisation. This includes leading a dedicated team to refine the corporate business intelligence and data strategies, continually develop the corporate data warehouse and ensuring data standards are continuously adhered to across the company.

You’ll ensure the delivery of trusted information at the right time through the use of modern applications that will enhance the customer service experience and will further support the organisations wider digital ambitions. Further to this you’ll lead the approach to performance management, ensuring performance indicators and measures are reported and evaluated on an on-going basis, striving for service improvement.

 

Our client’s ideal candidate will have:

  • Experience of successfully leading, managing, and motivating teams at a senior level – paired with excellent leadership and organisational skills, you’ll be able to manage and deliver multiple products and projects simultaneously against tight deadlines.
  • The ability to present complex information to senior managers in ways that are engaging, easy to understand and lead to effective decision making and effective and persuasive written and verbal communication skills.
  • Be able to influence colleagues and peer groups as to the value of data and performance improvement initiatives to maximise engagement and lead to service improvement.
  • Experience in delivering enterprise level data quality initiatives

 

It is important to our client that they have a diverse workforce, representative of the communities they we work in. Equality, diversity and inclusion is important to them and they like to acknowledge that everyone is different. They’re always looking to improve diversity within their teams and across the group, so they would welcome any applications from any underrepresented groups.

HR Coordinator

HR Coordinator   
Salary: £26,678 – £30,023 per annum  
Location: Nottingham  
Hours: 35hrs per week – Full time   
Closing Date: 10 August 2022   
This role is fixed term for 12 months to cover maternity leave.   

 

Our clients friendly HR Team is looking to recruit a passionate HR Professional with a “can do” attitude to join the Recruitment Team based in Sherwood Rise as an HR Officer.

 

About You  

You will be very resilient and be able to work on your own initiative to get things done.

You will be passionate about your work and have considerable relevant HR experience or be part CIPD qualified. As it is a very fast paced work environment, you will be willing and able to work to tight deadlines and have experience of managing your own time and workload effectively. Experience using iTrent or other similar HR Systems would be an advantage, but is not essential.

In addition to having a good level of numeracy and literacy skills and demonstrable high levels of accuracy in your work, you will have an understanding and experience of working with sensitive and confidential information.

 

About the Role   

Based in Sherwood Rise, you will provide expert support and advice on recruitment, and terms and conditions whilst consistently demonstrating up to date HR knowledge and values.

As part of the “Enquiring Minds” brigade you won’t be afraid to challenge managers and colleagues where appropriate. You will ensure effective recruitment campaigns are in place for all vacancies and that all new starters and volunteers are efficiently vetted. You’ll be the first point of contact for any employee relations queries, provide advice on terms and conditions of employment, and the application of policies and procedures in the recruitment and employment life cycle.

To bring some variety in your day, you will also assist the Recruitment Team Leader to produce statistics for your service area and draw on your creative and analytical side to come up with practical initiatives to ensure improved performance.

As you will be well spoken, you will create and deliver workshops on various topics; including recruitment and be responsible for the timely completion of HR projects assigned to you and work with various stakeholders.

This role is offered on a part-time basis 28 hours per week, however full time will also be considered. They also offer agile working practices.

If this is you, go on and click apply as they can’t wait for you to join their team.

Interviews: Friday 5 August 2022  

 

Disclaimer   
Please note that we reserve the right to close this vacancy early if we receive enough applications.

 

The Company 
Our client have been around since 1973, and they’re really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands. Read their story to find out more about them.

Multi Skilled Operative

Multi Skilled Operative 
£31,500 per annum 
Melksham depot, Covering Wiltshire and surrounding areas 
Flexible working opportunities  
Permanent  
Full time (40hrs) 
Closing date: midnight, 26 July 2022 

 

Interviews and offers will happen on a rolling basis through the advertising period. Our client reserve the right to close the advert early if they receive sufficient numbers of applications. Please apply as soon as possible to ensure that your application can be considered.

 

The role 

The purpose of this role is to carry out day to day repairs and maintenance to our clients homes with a particular focus on fire door fitting and a knowledge of fire safety.

It has the following main responsibilities;

  • Follow agreed targets and objectives with regards to the role
  • Ensure maximum productivity ensuring work has been carried out effectively and efficiently
  • Develop and maintain good levels of communication with all contract team members and operatives
  • Develop good working relationships with internal and external staff
  • Follow policies,standards and initiatives
  • Learn from your experiences
  • Ensure strict compliance with company and legislative requirements
  • Be willing to take part in our out of hours rota (this is usually 3 times a year and you will receive a payment for this)

 

 

What they need 

For this role you’ll need to have the following skills and experience;

This post has a minimum requirement for a qualification in one of the trades listed below, along with experience in the other trades listed.  

  • Carpentry
  • Kitchen & Bathroom Fitting
  • Plumbing
  • Plastering
  • Tiling
  • Flooring
  • Roofing
  • Painting & Decorating
  • Block and Brickwork

 

  • Knowledge of this role’s industry best practice to an intermediate/ advanced level and experienced in how to use this knowledge to ensure high standards and safe practices
  • Knowledge of Health & Safety and safe practices
  • Experience working in occupied homes
  • Hold a full and valid driving licence

 

Please note due to health and safety reasons, all operatives wear RPE and so they operate under a clean-shaven policy.

A basic DBS check will be required for this role.

Learning & Development Business Partner

Learning & Development Business Partner  
Salary £45,364 per annum  
Location Wythenshawe, Manchester  
Hours of work 35 hours per week, office-based with some hybrid & agile working available  
CONTRACT: Permanent, full time 
Closing date: 7 August 2022
Interview date: Tuesday, 16 August 2022 
Our client have an exciting opportunity for a L&D Business Partner to join them at a time of significant transformation. A true L&D or OD generalist the successful candidate will have the opportunity to: shape the design, development and implementation of L&D Interventions which influence WCHG’s culture of continuous learning and growth; work with managers, key stakeholders and teams across the business to create positive learning outcomes and engagement which support the delivery of the groups corporate plan, People Strategy and wider strategic business objectives.

 

Main responsibilities include but are not limited to:

  • Project management of the development and implementation of a blended L&D offer which supports the full learning cycle, working closely with key stakeholders, external partners including the procurement of specialist providers; to deliver effective training initiatives
  • Work with the Head of HR in the development, implementation and regular review of their People
  • Strategy
  • Proactively contribute to the development and maintenance of the internal L&D policies and procedures incorporating relevant legislation and best practice; to advise and ensure consistent application
  • Mange the L&D portfolio within commercial budget constraints and broader KPI’s of the business, ensuring the best value for money is achieved
  • Utilise Management Reporting Information to analyse and monitor key L&D trends ensuring identification of efficiency and improvements in order to influence all aspects of the talent lifecycle, including evaluation and demonstratable return on investment

 

Successful applicants will be CIPD qualified (Level 7) together with Chartered status or equivalent experience, and will possess proven L&D experience, ideally in a complex setting. Committed to CPD with a strong business acumen and solid relevant experience of relationship building and implementation of learning interventions, at all levels, in order to maximise potential and improve the capability of individuals – including a high level of coaching, mentoring and supervisory skills. Excellent communication, influencing and team working skills coupled with the ability to, professionally challenge in order to influence and drive change, solve problems and shape policies is essential.

 

This is an exciting and rewarding opportunity to join our client’s journey in making a real impact to customers and communities… but more than that, with every job role comes a competitive salary, great pension scheme, holiday that increases with each year of service, flexible working, an employee assistance and health care plan including staff benefits, paid professional memberships, and excellent ongoing learning opportunities which contribute towards continual professional development.

 

About our client 

They manage almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

Our client are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work for the benefit of the company, their tenants and stakeholders. The company is an inclusive employer of choice where differences are recognised as strengths in delivering their purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.

Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities.

Customer Experience Manager

Customer Experience Manager 
Salary: £33,486 – £38,553 
Location: Stockport 
Fixed Term, 18 months contract 
Full time, 37 hours  
Closing date: 22nd July 2022 
Interview Date: 4th August 2022 

 

 

 

Our client is a great place to work! They pride themselves on building strong collaborative relationships locally, regionally and nationally. They are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of their customers. They aim to provide comfortable and affordable homes and engage customers and communities.

 

They’re currently recruiting for a Customer Experience Manager to work across the business to engage with teams to transform their customer experience.

 

Helping to drive forward customer services, you will be responsible for customer service improvements across the organisation. This will include developing mechanisms to identify customer service issues across SHG and work with teams to implement improvement plans. The postholder will also undertake Customer Service Impact assessments on areas of the business and when key changes are made. The postholder will support the Customer Feedback Team to respond to complaints and manage the relationship with the Ombudsman.

 

The ideal candidate will:

  • Be very Customer focused, with experience of working in a customer focussed environment.
  • Be creative and can find new solutions
  • Have good negotiation skills.
  • Have great management skills.
  • Have the ability to work with stakeholders in a positive way

 

It is important to them that they have a diverse workforce, representative of the communities they work in. Equality, diversity and inclusion is important to them and they like to acknowledge that everyone is different. They’re always looking to improve diversity within their teams and across the group, so they would welcome any applications from any underrepresented groups.

Learning & Development Coordinator

Learning & Development Coordinator  
Salary £28,868 per annum  
Location Wythenshawe, Manchester  
Hours of work 35 hours per week, office-based with some hybrid & agile working available  
CONTRACT: Fixed Term 18 months 
Closing date: 7 August 2022
Interview date: Tuesday, 9 August 2022 
Our client have an excellent opportunity for a L&D Coordinator to join them at a time of significant transformation. This role will support L&D across the group and champion a culture of continuous learning whilst coordinating all L&D activities and building a catalogue of learning solutions and resources in order to support group business objectives.

 

Main responsibilities include but are not limited to:

  • Support day to day L&D administrative tasks / queries and coordinate the logistics of the training calendar and events including venues, hospitality whilst monitoring requests for training and maintaining up to date records in line with GDPR
  • Support the L&D Business Partner in re-designing and facilitating induction and oversee training for new starters;
  • Assist the L&D Business Partner to collaborate with stakeholders across the group at all levels to define future skills, knowledge and competencies required to support delivery of services required by customers and tenant;
  • Contribute to the learning and development resource bank building a catalogue of learning solutions, resource tools, and specialist subject experts;
  • Assist in the development of appropriate frameworks that support Talent Management and Development whilst analysing data to identify trends and reporting on activity

 

Successful applicants will possess a professional qualification at level 3 or proven L&D or OD insight and strong previous administration experience within a busy office environment/role. Customer focussed with the ability to deliver services tactfully and professionally, excellent organisational skills with the ability to plan and prioritise own work-load to meet deadlines. Good communication, attention to detail, team working and problem-solving skills, coupled with strong IT skills.

This is an exciting and rewarding opportunity to join our client’s journey in making a real impact to customers and communities… but more than that, with every job role comes a competitive salary, great pension scheme, holiday that increases with each year of service, flexible working, an employee assistance and health care plan including staff benefits, paid professional memberships, and excellent ongoing learning opportunities which contribute towards continual professional development.

 

About our client 

They manage almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

Our client are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work for the benefit of the company, their tenants and stakeholders. The company is an inclusive employer of choice where differences are recognised as strengths in delivering their purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.

Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities.

Human Resources Coordinator

Human Resources Coordinator  
Salary £28,868 per annum  
Location Wythenshawe, Manchester  
Hours of work 35 hours per week, office-based with some hybrid & agile working available  
CONTRACT: Permanent, full time 
Closing date: Wednesday, 27 July 2022 
Interview date: Wednesday 3 and Friday 5 August 2022 

 

Our client have a fantastic opportunity for a HR Coordinator to join them at a time of significant transformation. This role will provide HR administrative support to the HR Department, Managers, Colleagues and Customers covering the full spectrum of the colleague lifecycle, which supports their business objectives.

 

Main responsibilities include but are not limited to:

  • Administration & coordination of HR queries and ad-hoc tasks both face to face and electronically
    Assist the wider HR team in line with group policies and procedures and ensure consistent application of these policies;
  • Support the coordination and administration of recruitment campaigns, onboarding and induction activities, utilising the systems and portals to track, communicate and process candidates at each stage as appropriate to ensure a smooth and positive experience;
  • Responsible for the integrity of employee data, maintaining HR systems database, reporting, and analysing data to help the HR team support issues and trends;
  • Continuous review of HR administration processes to ensure efficient ways of working, proactively inspiring changes and suggest ways to improve efficiency

 

Successful applicants will possess a professional qualification at level 3 or proven HR Insight and strong previous administration experience within a busy office environment/role. Customer focussed with the ability to deliver services tactfully and professionally, excellent organisational skills with the ability to plan and prioritise own work-load to meet deadlines. Good communication, attention to detail, team working and problem-solving skills, coupled with strong IT skills.

This is an exciting and rewarding opportunity to join our client’s journey in making a real impact to customers and communities… but more than that, with every job role comes a competitive salary, great pension scheme, holiday that increases with each year of service, flexible working, an employee assistance and health care plan including staff benefits, paid professional memberships, and excellent ongoing learning opportunities which contribute towards continual professional development.

 

About our client 

They manage almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester.

Our client are committed to investing in the health, wellbeing and development of colleagues, who they will reward fairly and empower and trust to deliver their best work for the benefit of the company, their tenants and stakeholders. The company is an inclusive employer of choice where differences are recognised as strengths in delivering their purpose. A disability confident employer they will work to make reasonable adjustments where possible throughout its employment processes.

Their purpose is to provide good quality homes and services to their tenants and leaseholders and to play a leading role in creating safer, healthier communities. They boast an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in their communities.

Young Person’s Support Worker

Young Person’s Support Worker  
Salary: £18,868 – £20,315 per annum pro rata (£9.78 – £10.53 per hour)  
Location: Newark  
Hours: up to 37 per week, full time and part time hours available  
Closing Date: 31st July 2022 
 

 

Did you wish you had someone to guide you when you were aged between 16-21? 

Our client offer a strengths based support service which aims to build the skills, confidence and independence of the young people who come through their doors.  This busy and dynamic service needs motivated Support Workers to encourage their young people to be the best version of themselves. Being a young person is tough, help them to lead future generations.

 

Are you confident and resilient with previous experience working with Young People? If the answer is yes, then they have the perfect role for you. 

 

They are looking for individuals with previous experience of working with Young People and who have an understanding of the issues young people face in today’s society. If you’ve worked as a teaching assistant, youth worker or even volunteering with Young People, just to name a few, they want to hear from you.

Their team play a critical role in advocating for their tenants. From liaising with agencies to help them access permanent accommodation to supporting them to access education or employment training Branching Out do it all. This includes advocating for them in meetings with services.

There’s still time for fun though as you will also support and encourage activities such as football, sports and activities.

Looking for a hands on role? Look no further. 

Working on a rota basis means you will need to be flexible over a 7 day rota. Our service operates 24/7, however day shifts are either 08:00 – 15:30 or 14:30 – 22:00.

Working with them as a Support Worker, you will support practical activities such as shopping, tenancy maintenance such as cleaning or budgeting. Wellbeing is a strong focus with them so you will offer high quality, person centred support as well as adhering to Health and Safety.  Change can sometimes be hard so you could face behaviours that challenge, your patient and assertive nature will make sure this doesn’t escalate and make sure there are positive outcomes consistently.

Over to you – click apply and show them why you are suitable! 

All successful candidates will be required to take a short numerical and literacy test prior to the interview. For more information about them, please refer to the attached ‘Helping Our Customers’ and ‘Property Picture’
You will need to attach a CV in order to apply for this role.

Previous applicants and colleagues re-applying will be reviewed at the manager’s discretion.  

As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and they particularly welcome suitable applications. 

 

The Company 

They’ve been around since 1973, and they’re really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands.

Admin Assistant

Admin Assistant  
Salary: £21,168 – £24,500 per annum  
Location: Bulwell, Nottingham  
Hours: 35  
Closing Date: 20th July 2022 
Interviews will be held on Wednesday 27th July 2022. 

 

 

Work well on Microsoft Office? Well our client want you to join their office! 

They might not be sending you up a ladder to paint houses or asking you to build a wall, but as their next Administrative Assistant for their Property Services team, you will be contributing towards to many houses they build.

There are two excellent fixed term opportunities to join their busy Property Services department. According to your future colleagues the best thing about working there is the relaxed atmosphere and the team spirit!

Property Services is an integral part of the organisation, organising the design, installation, maintenance, servicing and repair work for thier housing stock. Ideally you will hit the ground running, providing a comprehensive, efficient administration service.

 

Your duties might include:

  • Providing a reception service for visitors
  • Processing requests for goods and services and handling invoices
  • Processing and distributing incoming and outgoing mail
  • Updating our computer systems, scanning, filing and collating information

Does this sound like you?  

You will be an outgoing professional with keen attention to detail and a willingness to learn. You’ll be able to forge strong working relationships with internal and external stakeholders and demonstrate excellent communication skills.

The candidate should be comfortable working independently and as part of as team. Excellent time management skills are a must to deal with a variety of work streams and priorities. Working knowledge of Microsoft applications, particularly Word and Excel, is essential.

Whilst they offer training, you will need to hold a relevant qualification to NVQ Level 2 or equivalent. You must also have basic ICT skills including Microsoft packages.

 

The role is Monday to Friday – 35 hours per week between 8am and 5pm (with some flexibility). 

Please read the attached Role Profile for more information on what your day-to-day tasks may include, and don’t forget to check out the ‘Helping Our Customers’ attached for more information about the company as a whole.
They reserve the right to close the vacancy early if they receive sufficient interest.

Previous applicants need not apply.

These roles may have the potential to become permanent.

All correspondence will be via your registered email address.

As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. 

 
Colleagues wishing to apply for a secondment must get approval from their line manager in advance of their application to ensure that they can be released from their role.

 

The Company 

They’ve been around since 1973, and they’re really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands.

Senior HR Advisor

Senior HR Advisor 
Salary: £30,000 per annum 
Manchester, Greater Manchester 
Contract Type: Permanent  
Hours: 35 a week (agile working arrangements in place) 
  
Closing date: 18th July 2022 
Interview date: w/c 1st August  
Interview location: Soapworks, Salford Quays, Manchester 

 

 

Our client is all about people – the people who live in our homes, the people in the communities we serve and the people they work with.

 

So, it’s no surprise that they recruit for attitude and behaviour which are central to them delivering great experiences for everyone!

 

They employ people who are passionate about making a difference who can take responsibility and get things done. And they have developed an agile, flexible culture which supports people to do this.)

 

As a not-for-profit housing association, they provide homes and services to over 16,000 people across Greater Manchester. They build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.

 

Our client are looking for a Senior People Advisor to develop, implement and run an efficient, proactive People advisory and administration process, including the management of associated data.

 

In this role, you will be responsible for

  • Developing and managing effective recruitment, onboarding and induction processes.
  • Providing an effective case management on capability and conduct issues, attendance management and grievance matters.
  • Being the first point of contact for all colleague queries and queries from external candidates and service providers.
  • Promoting and supporting our culture through our People Strategy and role model corporate behaviours.

 

 

Our client need people who are / have / hold

 

  • Experience in a busy HR department, providing a generalist HR service in a customer focused environment.
  • A Level 5 CIPD (or working towards) or equivalent relevant experience.
  • HR systems experience (Cascade is desirable).
  • A good understanding of HR KPI/Analytics and of current Employment Law.
  • The ability to deal with queries from colleagues at all levels and work collaboratively with colleagues from all parts of the business.
  • Experience managing your own casework and be able to prioritise your own workload and delivering results within tight deadlines.

 

 

You must have the ability to attend meetings at locations throughout Greater Manchester and work flexibly.

 

Everyone’s welcome there. Their culture is inclusive, and they are committed to increasing diversity and are working hours are flexible. They enable everyone to be themselves at work, so that they feel at home with them. And they trust and support people to do their best, in a role that is fulfilling and rewarding because they know that this helps them to deliver better outcomes for their customers and their colleagues.

 

If you want to be part of their team and help them make a difference, they’d love to hear from you.

 

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