Lettings Coordinator (FTC) 

£27,330 per annum 

Trowbridge 

Flexible working opportunities 

Full time (37 hrs) 

Fixed term contract (6 months) 

 

 

The role 

The purpose of this role is to provide an efficient lettings service to all applicants for housing, ensuring an assessment is completed with each new resident, whilst adhering to the letting policy and can demonstrate the ability to maintain a good tenancy

 

Our clients’ lettings team works with local authorities to provide tenancies for the most vulnerable customers in society and those with the highest housing need.

 

 

It has the following main responsibilities; 

• Manage the letting of all their rented properties either under termination or currently vacant and ensure that they are let at the earliest opportunity and the void period is at a minimum, in accordance with policy and procedure.
• Promote an open and transparent system of offering properties to applicants on the housing list through use of the
• Choice Based Lettings systems.
• Ensure that records kept on the Choice Based Lettings system and other records such as spreadsheets and CRM systems are maintained to a high standard
• Provide advice and guidance to applicants, both on the telephone and face to face, during the allocation of their property
• Apply company policy and procedure when shortlisting applicants for vacancies.
• Take part in a rota to at their offices to provide a seamless service for their customers during office opening times.
• Complete pre-tenancy interviews with applicants and transfer tenants including affordability assessments, gathering information, and assessing eligibility, suitability and tenancy sustainment requirements.
• Carry out occasional property inspections for transferring tenants ensuring it meets a satisfactory standard.

 

 

What they need 

For this role you’ll need to have the following skills and experience;

• GCSE or ‘O’ Level standard or equivalent with Grade C or above in English and Maths.
• NVQ Level or CIH qualification in Housing.
• Reasonable experience of providing a front-line service within social housing
• Understanding of the methods and stages involved in allocating social housing
• Experience of completing financial assessments
• Knowledge and experience of working with agencies involved in supporting vulnerable people.
• Experience of working with welfare benefits, including Universal credit
• Experience of working in a lettings or debt / benefits advice environment
• Good eye for detail – especially in financial documentation

 

What they offer 

Our main benefits include;

• 27 holiday plus bank holidays
• 2 paid gifted days; one for your birthday and one over Christmas
• Buy / sell up to 1 weeks holiday
• Life assurance
• Flexible working opportunities – giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance.
• Competitive pension (you pay 4%, we pay 4% or choose to opt in to our enhanced pension scheme, where you pay 4%, we pay 9%)
• Cycle to work scheme
• Dress down Fridays (for office-based colleagues)

Concierge Officer (Front of House / Reception)  

Location: Bow, London  

Salary: £21,630 – £23,947   

Contract Type: Permanent – Full Time   

Shifts are: Thursday, Friday and Saturday and then 4 days off – 12 hour shifts at 7am-7pm  

  

Expiry Date: 8th November 2022 

  

 

About the role  

You will act as a first point of contact for all external visitors whilst maintaining a professional image around the lobby area. You will need to be proactive and solution focused to improve service to customers.

 

Duties will involve but not be limited to:-  

• Collection and efficient recording of post and parcels
• Attend to cleaning tasks in compliance with schedules frequencies and methods which have or may be further defined or amended in accordance with guidelines
• Bring forward initiatives and solutions to improve service to customers
• Examine the status of communal estate lighting, inspect for vandalism and cleaning problems and report to relevant officers/ Offices daily
• Ensure all data protection logs are maintained
• Report all incidents quickly and accurately

What our client need from you:-  

• Excellent telephone manner
• Strong organisational and planning skills
• Face to face customer service experience
• Previous experience in a concierge role would be advantageous
• Self-motivator with confidence to act on own initiative
• A team player
  Able to communicate effectively at all levels

 

About Our Client 

Ranked No. 37 in The Sunday Times Top 100 Best Not for Profit Companies, working for our client is a lifestyle, not just a job. As a multi award winning Housing Association, they’ve been creating somewhere to feel at home for their team and our customers for 25 years. Whether working in Development & Regeneration, Operations, Construction, Care or Central Services, you can be sure that they will provide you with a home from home whatever job you do there. Our cleint are an equal opportunity employer and welcome applicants from diverse backgrounds.

Mental Health – Support Worker 

Salary: £19,189 – £21,026 per annum (£9.95 – £10.90 per hour) 

Location: Nottingham City 

Hours: 0 or 37 hours, Full time or Bank Available 

Closing Date: 31st October 2022 

Interviews are on an ongoing basis 

 

 

 

Our client is looking for a Bank Support Workers and Support Workers to cover shifts on a weekly basis!   

 

They have various project across Nottingham City, please let them know which one you want to be considered for.  

 

Our client has an innovative mental health service for people who have stepped down from registered care and need support to help them to live independently in the community, based in the beautiful Mapperley Park in Nottingham.

 

Dale Street – their Sneinton based long term service is for people who struggle with enduring mental health problems. They strive to give people informed choices on how they want to live their lives. They usually support with everyday things like budgeting, shopping, cooking, cleaning, socialising and attending appointment as well as helping to arrange social events within the project.

 

Garnet House – Offers furnished accommodation within Radford to individuals eighteen years and over who are experiencing mental health difficulties. The service supports service users with a range of mental health diagnoses such as bipolar disorder, schizophrenia and psychosis.

 

Based in Radford, Stephanie Lodge is a Supported Housing project which offers support to those living with mental health issues as well as those dealing with substance abuse or complex needs to overcome barriers and challenges, they face living in the community.

 

Have an understanding of Mental Health and want to make a difference? 

You will be equipped with the right values and be given training to make you highly resilient to allow you to demonstrate patience and understanding even in times of crisis. They know it’s a challenging role, but they also know you will be remarkable at it.

 

 

 

So what will you be doing? 

Support could be anything from providing emotional support to washing pots. One day you might get the chance to hear an amazing story about a service user’s life whilst cooking them a balanced meal. You may support service users with budgeting, administration, and you will be an advocate for them in professional meetings.

 

Your naturally empathetic personality will shine through during key work and by being organised and caring, they believe you will make a massive difference to their service user’s well-being.

 

Numeracy, literacy and IT skills are essential as you will updating support plans and recording notes frequently.

 

 

 

Shift Patterns 

Support is all year round; so, you will need to be available to work a variety of shifts across weekdays, weekends and bank holidays. Generally, shifts are between 8am and 9pm.

 

They may close this vacancy early should they receive sufficient interest.

 

All successful candidates will be required to take a numerical and literacy test prior to the interview.

 

All correspondence will be via your registered email address.

 

You will need to attach a CV in order to apply for this role.

 

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

 

 

 

The Company 

Our client is a Housing Association. They’ve been around since 1973, and They’re really proud of that. They’re more than just a housing association: they deliver, care and support to people all over the East Midlands.

Neighbourhood Officer – Tenancy  
Location: Letchworth, Hertfordshire (Flexible working) 
Salary: £34,086 per annum plus essential car user 
Hours: Full Time 
Contract: Permanent  
Closing Date: 27th October 2022 

A vacancy for a neighbourhood officer has arisen due to an internal progression. Our client are looking for someone to help people who are struggling to find a place to live. They help their customers to stay in their homes comfortably, so they can live the life they choose. They have developed a new approach to customer services, income maximisation and flexible, mobile housing management. Your task will be to deliver these ambitions primarily orientated towards providing financial guidance and support to customers. You will work closely and collaboratively with the other Housing teams, Customer Service Centre, Housing Support Team and other partners to achieve the ambitions of the organisation.

Job requirements: 

• Provide practical help, support and referrals to our partner agencies for customers who need help with managing their home and tenancy, encouraging customers to access specialist advice as needed
• Monitor and maintain responsibility for estates management ensuring that customers live in communities which they can be proud of.
• Welcome new tenants to their properties by conducting new tenant visits and assisting existing customers by responding to their tenancy related requests.
• Respond and investigate allegations of tenancy breaches and anti-social behaviour, offering interventions and where necessary and keep immaculate notes and evidence for preparation of paperwork for legal action.
• Organise and attend surgeries, drop in sessions, home visits, meetings and events where appropriate. Conduct benefit health checks as required.

 

What They’re looking for: 

• Be passionate about the delivery of social housing and thriving communities with an understanding of some of the challenges our customer groups may experience while upholding values and making sure they achieve their purpose. You will be specifically enthusiastic about providing support to vulnerable customers.
• Confident in working with their customers to deliver high trust, low effort solutions to their enquiries. To be committed to providing customer service to a high standard, being accountable and passionate about good outcomes for customer and business.
• To have a flexible approach to delivering services and working remotely, able to use your initiative and work independently.
• Be a colleague who is trusted and respected in the team, with the ability to manage own work and contribute to team objectives.
• Have a full clean UK driving licence and access to vehicle for work

What our client offer: 
Our client offer some excellent benefits including generous holiday allowance, corporate performance pay award, enhanced maternity/ paternity/ adoption leaves and stakeholder pension scheme. Further to this Health care cash plan and Life assurance options are available too.

They always like to encourage our teams to develop and so they offer many training and development opportunities. They’re also proud to say they offer Counselling sessions.

 

Our clients story 
In 2003 the council homes in North Hertfordshire were transferred to a new housing association with the aim of improving tenants’ homes and creating the capability to build more affordable housing.

The change reflects how they have evolved as an organisation with a clear identity and a passion for delivering more high-quality affordable homes. As the name suggests they want customers to be able to settle – to find somewhere they can establish themselves, create a life, a community and prosper.

The commitment, passion and care that our colleagues demonstrate every day is what makes us special. Our client are proud to work in social housing, they care deeply about the lives of their tenants and how they can help, and they are committed to making settle the housing association in Hertfordshire and Bedfordshire.

 

#NeighbourhoodOfficer #TenancyOfficer #Letchworthjobs #Hertfordshirejobs #housingjobs #recruitment #recruiting #Careers 

Domestic Abuse Support Worker 
Salary: £21,026 per annum 
Location: South Derbyshire and Amber Valley 
Hours: 37 per week, full time 
Closing date: 31 October 2022 

The Vacancy 
This post is exempt under Sch 9 Pt 1 of the Equality Act 2010 and is only open to female applicants.
Do you want to make a difference to the lives of vulnerable people and their families?
Have you got experience of working with individuals and families who have experienced Domestic Abuse?
If you are interested in supporting families whilst developing your skills and experience within an expanding Domestic Abuse Support Service, please apply today!
Our client is one of the largest and best (in their opinion) housing organisations in the East Midlands, providing more than 900,000 hours of care and support each year. They are seeking enthusiastic and driven individuals to join their well-established Domestic Abuse Support Services teams located in South Derbyshire and Amber Valley areas.

THE SERVICE  
Our client provides refuge and community based (outreach) support to adults and children who are experiencing domestic abuse. They’re part of the wider family and they offer their services to both women and men (dispersed only) with or without children who are fleeing domestic abuse and need a safe place to stay, and to those out in the community who are living with the impact of domestic abuse.

THE ROLE 
As a Support Worker, you’ll play a pivotal role in providing practical and emotional support to women and men who are experiencing or have experienced domestic abuse (both in the refuge and throughout the local community). You’ll work with clients to assess needs and risks and plan a package of support and risk management individual to them. Some of the other duties involve:
Assessing referrals for both community and refuge based services
Supporting the delivery of group work both in refuge and local community
Travelling throughout service delivery area to deliver support and attendance at multi-agency meetings and work in partnership with other agencies where required to advocate for their clients and ensure risk is managed and support needs are met (e.g.: social care; police; CAB; housing departments; Job Centre and Benefits agencies)
Working with colleagues to provide a clean and welcoming environment for all accessing their services
Ensuring records (computer based case management system) are kept up to date and accurate – basic IT skills and knowledge of IT systems are advantageous!
You will work Monday to Friday 9am – 5pm, however there may be expectation to work some evenings up to 8pm and occasional weekends and bank holidays.
You’ll need a valid driving licence and access to a vehicle, so that you can travel around the community providing vital care and support.

Have a preference in terms of working around South Derbyshire or Amber Valley? Let’s discuss this at the interview!
  
ABOUT YOU 
They’re looking for someone who has the values, knowledge and skills of working within a support role supporting clients who have experienced domestic abuse and can demonstrate how they use their skills and common sense to support vulnerable individuals and families. They’ll have a commitment to maintaining the dignity and rights of the individuals and families we work with, with top notch communication skills. It is desirable if you have had experience of working within a Domestic Abuse Service.
All successful candidates will be required to take a basic numeracy and literacy exercise prior to the interview.
Interviews are being arranged on an ongoing basis
As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.
  
USEFUL TOP TIPS: 
You will need to attach a CV in order to apply for this role.
All correspondence will be via your registered email address.
View the full role profile in the document tab at the bottom of the page and refer to the ‘About the person’ section to complete your application -show them why you are suitable!
For more information about them, please refer to the attached ‘Helping Our Customers’– get a better idea of what they do across the organisation!
They reserve the right to close this vacancy early if they receive sufficient interest.
Previous applicants need not apply.
  
The Company 
They’ve been around since 1973, and are really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands.

Treasury and Banking Manager

Location: Manchester

Salary: £51,923

Full time, permanent

 

Closing date: Tuesday 25th October 2022

Interview date: week commencing 1st November 2022

 

 

 

Our client is an innovative provider of housing and community services.

 

Working for this company, you’ll see the difference you make to people’s lives and local communities. They manage 12,500 homes across their proud city. But there’s so much more to them than that. They build thriving communities and places where people want to live. They help people to learn, manage their money, launch successful businesses and improve their employability.

 

They do things differently and you’ll be at the heart of an evolving and supportive team.

 

They’re looking for a Treasury and Banking Manager, to join their finance department to assist in the management of their treasury financial services, implement the annual treasury strategy and develop robust policies and procedures. The successful candidate will have previous experience in maintaining and improving the accuracy of cash flow forecasts, producing budget and financial reports and ensuring compliance with all loan covenants and provision of Treasury Financial Reporting. You will be responsible for ensuring that the Group is compliant with policy and strategy, including electronic banking systems, BACS, mandates and corporate credit cards.

 

 

Further to this they’re looking for:

· CCAB Qualified accountant or equivalent

· Understanding and experience in Treasury Services, cash flow management and loan covenant compliance

· Strong numeracy and analytical skills

· Excellent planning and organisational skills

· A proficient user of MS Office including excel

· Ability to explain complex financial information to non-finance specialists

· Understanding of the Value for Money agenda

· Excellent verbal and written communication skills

You will have experience in coaching and supporting colleagues, both individually and as a team to maximise engagement, personal development and growth enabling them to deliver excellent services for their customers. The successful candidate will be able to inspire and motivate their team to convey the operational plan and provide clear leadership.

Why take up the challenge with them? This really is a great place to work. They’ve bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, they’re rightly proud of their work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in this great city.

Stock Condition Surveyor  

Salary: Up to £32,000 pa + £1,000 pa ECU Allowance  

Manchester, Greater Manchester  

Permanent  

Hours: 35 (agile working arrangements in place) 

  

Closing date: 21st October 2022 

Interview date: 1st November 2022 

Interview location; Soapworks, Salford Quays, Manchester 

 

 

 

Our clients organisation is all about people – the people who live in their homes, the people in the communities they serve and the people they work with.

 

So, it’s no surprise that they recruit for attitude and behaviour which are central to them delivering great experiences for everyone!

 

They employ people who are passionate about making a difference who can take responsibility and get things done. And they have developed an agile, flexible culture which supports people to do this.

 

As a not-for-profit housing association, they provide homes and services to over 16,000 people across Greater Manchester. They build affordable new homes, work with partners to reduce homelessness and support people to reach their potential.

 

This role will help them to do this by surveying the condition of all their housing stock and other property assets by way of individual property surveys, to review previous survey information to ensure they reflect the current status of the properties and to assist generally within the Asset Management team carrying out other surveys as required.

 

In this role, you will be responsible for

Actively conduct stock condition surveys across our portfolio ensuring any changes to stock are accurately and consistently recorded to update the organisation’s asset register.
Ensure technical knowledge is applied to all stock condition related activities.
Carry out surveys for dwellings, communal areas, garages and other IVH assets.
Work closely with all other staff within the Asset Management team providing technical advice and support on all aspects of asset management.
Capture data to ensure compliance with Decent Homes and the Housing Health & Safety Rating System (HHSRS) with knowledge of the Homes (Fitness for Human Habitation) Act 2018.
Record all data collected on PDA or tablet for uploading into our main database.
Gather information relating to previous and current planned programmes and use this data to update existing stock condition component information.
To update and interpret information retained within the asset management databases.

 

They need people who can / have

Held a similar position, with Construction / Building  /Asset Management industry experience.
The ability to determine age of property components
Manage job workloads and achieve targets
Good IT abilities (Excel, Word and Database experience)
Knowledge of Statutory, Regulatory and Legislative requirements as applicable relating to: Decent Homes, HHSRS, Homes (Fitness for Human Habitation) Act, Gas safety, Legionella and IEE regulations.

 

Please note a full valid driving licence and access to own vehicle is also required for the role.

 

Everyone’s welcome. Their culture is inclusive, and they are committed to increasing diversity. They enable everyone to be themselves at work, so that they feel at home with them. And they trust and support people to do their best, in a role that is fulfilling and rewarding because they know that this helps them to deliver better outcomes for their customers and their colleagues.

 

If you want to be part of our team and help them make a difference, they’d love to hear from you.

 

#StockConditionSurveyor #Surveyor #Surveying #housingjobs #recruiting #Manchesterjobs

Young Person’s Support Worker – Branching Out Newark  

Salary: £19,189 – £21,026 per annum pro rata (£9.95 – £10.90 per hour)  

Location: Newark  

Hours: up to 37 per week, full time and part time hours available  

Closing Date: 7th November 2022

 

 

Did you wish you had someone to guide you when you were aged between 16-21?

Our client offer a strengths based support service which aims to build the skills, confidence and independence of the young people who come through our doors.  This busy and dynamic service needs motivated Support Workers to encourage their young people to be the best version of themselves. Being a young person is tough, help them to lead future generations.

 

 

Are you confident and resilient with previous experience working with Young People? If the answer is yes, then they have the perfect role for you. 

They are looking for individuals with previous experience of working with Young People and who have an understanding of the issues young people face in today’s society. If you’ve worked as a teaching assistant, youth worker or even volunteering with Young People, just to name a few, they want to hear from you.

 

Their team play a critical role in advocating for their tenants. From liaising with agencies to help them access permanent accommodation to supporting them to access education or employment training they do it all. This includes advocating for them in meetings with services.

 

There’s still time for fun though as you will also support and encourage activities such as football, sports and activities.

 

 

 

Looking for a hands on role? Look no further. 

Working on a rota basis means you will need to be flexible over a 7 day rota. Our service operates 24/7, however day shifts are either 08:00 – 15:30 or 14:30 – 22:00.

 

Working with them as a Support Worker, you will support practical activities such as shopping, tenancy maintenance such as cleaning or budgeting. Wellbeing is a strong focus  so you will offer high quality, person centred support as well as adhering to Health and Safety.  Change can sometimes be hard so you could face behaviours that challenge, your patient and assertive nature will make sure this doesn’t escalate and make sure there are positive outcomes consistently.

 

 

 

Over to you – click apply and show them why you are suitable! 

All successful candidates will be required to take a short numerical and literacy test prior to the interview. For more information about them,  please refer to the attached ‘Helping Our Customers’ and ‘Property Picture’

 

You will need to attach a CV in order to apply for this role.

 

Previous applicants and colleagues re-applying will be reviewed at the manager’s discretion. They may close this vacancy early should we receive sufficient interest.

 

As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

 

 

 

The Company 

They’ve been around since 1973, and they’re really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands.

Support Worker – Mental Health & Wellbeing Service  

Salary: £21,026 per annum  

Location: Charnwood and Melton  

Hours: 37 per week  

Closing Date: 31st October 2022  

 

 

 

Have the best of both worlds and come join our client in a  9 – 5 role in a care setting!

Are you passionate about helping people and naturally have an empathetic nature?

Do you want a job where you know each day you are making a difference?

If yes, they would love to hear from you!

 

If you are looking for a new challenge in health and social care, look no further as our client have an exciting opportunity to join the dynamic team at Charnwood and Melton Mental Health and Wellbeing Service.

 

Charnwood and Melton Mental Health and Wellbeing Service is a brand new project, so it’s an exciting time to join the team. This service provides advice, navigation and support to people with mental health needs to create resilience and increased wellbeing.

 

 

The Role
Support you would be providing varies, no two days are the same. It could be over the phone, face to face support on a 1-1 basis or in a group setting. You may also support by providing advice or navigation to access other services. If you are patient, resilient, reliable and this sounds interesting, please apply today!

 

Requirements:

• Excellent communication skills
• Knowledge of issues which their service users may face
• Flexible and forward thinking
• As you will be on the move, the successful candidates will need a full driving licence and access to a vehicle with business insurance. You will be reimbursed for your work mileage expenses.

 

Why work with them? 

For all the care and support you give, their benefits will help you to maximise your own well-being. In addition to generous annual leave, development opportunities and company pension, they also have many more amazing benefits.

 

For the full Role Profile, please click on the document tab below

 

Interview are held on an ongoing basis.

 

Shortlisted candidates will be required to take a work related test on the day of the interview.

 As an Equal Opportunities and Disability Confident Employer, they welcome applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of their LGBT Allies Programme, they also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.  

 

The Company 

They’ve been around since 1973, and are really proud of that. They’re more than just a housing association: they deliver care and support to people all over the East Midlands.